Hi @Durkin,
I see that you work on the AI@Work team at Whoop. I also work in a AI tech startup.
You can easily make Whoop better as a whole by providing timely and transparent updates to customers in this community regarding their feature requests. I’ve been navigating this community and only see acknowledgment of the feature requests, but never an update on what the decision was from the product team or a timeline for when the decision will be made or the feature implemented. Without these follow ups, the value of this community is one sided and only benefits Whoop, thus disincentivizing people to continue making posts about feature requests and building trust in the company.
See the following posts as examples that get acknowledged and “passed to the product team” but never get an update on the decision even when people ask for a follow up:
- Improvements to Wake-Up Function & Strength Trainer UX
- Feature Request - Sleep-Stage-Aware Smart Wake Alarm
- Feature Request: API Access to WHOOP Alarm Functionality
Thanks!