Welcome to the WHOOP Community Page!

General
1

The WHOOP Community is a place for members to ask questions, get answers, and share experiences from fellow WHOOP members. It’s a supportive space to learn, connect, and grow together.

If you have questions specific to your device or membership, please continue directing those to WHOOP Membership Services by emailing support@whoop.com or chatting with WHOOP Coach in-app.

To join the WHOOP Community you must be a member. If you’re not currently a member and interested in trying WHOOP, click here to try WHOOP for free for 30 days.

To all WHOOP members, welcome! We’re glad you joined us.

Here are some things you can do to get started:

:speaking_head: Introduce yourself by adding information about yourself and your interests to your profile.

:open_book: Get to know the WHOOP community by browsing the latest discussions that are already happening here or start browsing by topic categories. When you find a post interesting, informative, or entertaining, use the :heart: to show your appreciation or support!

:handshake: Contribute by commenting, sharing your own perspective, asking questions, or offering feedback in the discussion. Before replying or starting new topics, please review the Community Guidelines.

If you need help or have a suggestion, feel free to ask in #site-feedback or contact the admins.

4 Likes
2

Hi! I accidentally purchased the wrong plan - Whoop Life instead of Whoop Peak. Is it possible to get this switched?

3

Hi Brittney, for order related questions, you can text WHOOP coach in your app, or file a Member Support ticket here: https://support.whoop.com. Thanks for purchasing. We appreciate you as a member! :slight_smile:

6

Hi I have a question please I referred 2 of my friends and they get their whoop and they activates the there devices and I didn’t receive my gift

7

Here’s a general question - when using the new whoop 5.0 does it take 3 days to read and re-sync the data?

8

I recently bought the 5.0 and was cleaning it and forgot to put my reader and slide the band clasp the wrong way and now it’s stuck. Any suggestions?

9

It’s terrible. Totally inaccurate. Like massively. Showing me with +200bpm. Disrupting all data . Awful.

I’ve been using whoop for 2 years. The 4.0 was good. I reported it to whoop. Even though the numbers are COMPLETELY ridiculous, I have to record numbers, date stamp them, submit them.

This isn’t why I signed up to whoop. I wanted it to be accurate and simple. It’s not.

And their support is polite, but exhausting

1 Like
10

Completely agree. A problem for many of us. Nothing is done thought. It’s almost September.

1 Like
12

I extended my membership through the website, but it’s not reflecting in the app, it shows ill be charged again on the 5th of December for renewal

13

Hiii I returned my whoop back after using free trial it was returned i got the mail like they received the order . It’s been around 1 week ago still now I didn’t get my money 100 pounds back .

15

Hi I have lost my whoop 5.o strap and device off my wrist. Far too easily I believe. Has anyone else had issues with their strap?

16

Has anyone in India successfully ordered from WHOOP recently? I placed an order yesterday, and the payment has already been debited from my account. However, the WHOOP team is informing me that the order is not reflecting in their system, and the payment has still not been reverted.

Has anyone else faced a similar issue? Please let me know.

17

The buckle of my whoop doesn’t fit properly and a part is lifted