Please allow MANUAL CORRECTION of activity STEP count

Product Feedback
1

Please allow manual correction of activity step count (and count the corrected step count towards step goal for the day).

I have a walking treadmill that accurately counts steps. When tracking these workouts with whoop, the numbers never match. Sometimes the discrepancy is more than 50% or the steps. I’ve talked to support and followed instructions to improve it, which didn’t help, and the general response was that whoop just isn’t accurate at these treadmill walking workouts. Which isn’t great, but if there was I way I could just manually edit the workout and enter the actual number of steps, then this would be completely fine for me.

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2

Thanks for the thoughtful post, @ziegfried . The example you gave with your walking treadmill really highlights the gap when step counts don’t align. Being able to manually correct step total would definitely give members more control and accuracy. We appreciate the feedback and will pass it along to our product team.

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Having the same issue!

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4

Same here hope this will be improved since steps are an important marker for whoop lifespan.

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Same here, my step count has been off, by a lot. I walk a significant distance every day and have noticed a major difference in the same time frame (i.e. hour of walking in the morning is off by 2k-3k).

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Welcome to the club. Been beating this drum for literally months. Pop my head in here every few weeks to see if they’ve fixed it yet. The answer is always “no”. As soon as a real competitor to whoop hits the market they are going to have a BAD time with people leaving en masse. I can’t believe they STILL have not fixed steps, which is used in their flagship feature Healthspan, and the most basic metric, which every other wearable does just fine.

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