Hi,
My whoop sensor got paired to my friend’s app and his got paired to mine. He has left town now and we didn’t realise it until we saw our whoop sensor IDs. Now I’m worried if his data is being fed into my application or it’s his. Because I see my current heart rate and everything the same way it is.
Hi @amarraju, kk. I recommend you both disconnect your WHOOP straps through the app.
To do this:
- Tap “Device Settings” under your profile.
- Then tap “Advanced.”
- Then tap “Unpair Device.”
That will disconnect your straps to your apps.
Then you’ll just want to click the “Pair a Device” button and pair the correct strap (yours) to your app.
Let me know if you have any issues after doing that.