Whoop shipped me whoop one instead of whoop peak and also my membership is messed up and not showing

Whoop shipped me whoop one instead of whoop peak and also my membership is messed up and not showing

Hi there! Please reach out to our support team via email at support@whoop.com. They will be happy to assist you with this!

I reached out to support and the issue is not resolved.
First they reached out to me in one thread and another person reached out again in a separate thread claiming issue is resolved when its not.

My Order# B66549326
I also whoop one instead of whoop peak.
The whole system is messed up.

I need the refund now. this is just bad.