My whoop sensor is completely unresponsive after I accidentally wore it inside the MRI suite as I am health care professional. How can I fix this?
Hey there! We’re sorry to hear your WHOOP is no longer responding. Our Membership Services team will need to review this with you directly and determine the appropriate next steps for the device. Please reach out securely at:
Email: support@whoop.com
Phone: +1 (844) 64-WHOOP (7 days a week, 9:00 AM–7:00 PM ET)
Please avoid posting any account, membership, device serial number, or other personal information publicly in the Community. Our team will be able to assist you further through those secure channels.