Good morning, Whoop Team,
I hope you’re doing well.
I’m reaching out to see if it would be possible to receive a replacement Whoop. I’ve been a member since 2022 (or early 2023) and have really enjoyed using the platform.
Last year, I received a replacement after my original device stopped holding a charge. Unfortunately, the replacement is now having the same issue and isn’t retaining its battery either.
I was wondering if it might be possible to replace it with one of the newer models instead of sending another device that’s similar to the previous one. I’m hoping a newer version will help avoid running into the same battery issue again so soon.
Thanks you in advance, and I look forward to hearing from you.
Best,
Frankie