Hello, I have just upgraded from 5.0 to mg - after one week my mg has bricked it self while charging - I have created a case: 05337207. But not sure where to find the information/details for this if the whoop team reply to me.
thank you.
Hi @Kpat123 . Thanks for reaching out. It looks like you have an open support case and they are sending you a replacement sensor. They reply via the email you input into your support request, or the email associated with your membership/app (whichever is applicable). Did you get that email yesterday?
Hi, thank you for your reply - I have received and filled a replacement form, but have not received a shipping email yet.
Thank you