I had a trial Whoop for 30 days that I returned a few months back. That is when I had created my account on Whoop.
Today I purchased a Whoop MG from Amazon that it says comes with a 12 month membership. Now when I sync this new band to my existing account, it says membership expired on the app.
How do I activate the year long membership that comes with my purchase?
Same issue - have you solved it?
Hi @MarvinSch, this is something that our support team is going to have to help you with. I see that you and them had an exchange via email last week. I’ll file a new support ticket for you now for them to hop on your case. Thanks for reaching out. A member of the team will be in touch. Stay tuned.
Thanks for the swift reply - Just received it an hour ago and opened a support ticket (04677716). Please link these.
Sounds good! I’ll ping the team internally to link them.
Hi! Can you give me an idea how long the activation will take? The activation should not need 24 hours…
Resolved over night! Thanks for the support and good to have a community to find answers & help!
Is this resolved? I had purchased the same way from Amazon, but this Whoop membership isn’t reflecting and asking to pay again