Whoop 5/MG issues and how to get them addressed

Also seeing some weird metrics on the Whoop 5MG. Having been a user since 3.0, I have never had such issues like this…This is the same workout recorded with Whoop vs Peloton Tread +Apple Watch. BPM seems to record really high on the Whoop when I ramp up the speed. (humour me, I am a slow runner). It also seems to drop back down much faster too. Lover HRM zones it sees to be fine. I logged a ticket 2 days ago, was told to reboot/reconnect. Then this stats were recorded after that. I also seemed to get a firmware update today, not sure if that’s a mass rollout or as a result of my call. I have just sent this data into them, I will report back anything of note.