Whoop 5.0 step counter issue

WHOOP 5.0
1

Hello there,

I use the whoop 5 since a week.

shortly I’ve remarked that the step counter has so much discrepancies comparing with the step counter of my suunto vertical.

Today I’ve made as test a walk of 1000 steps (counted by myself), and my suunto gave me around 1000 (20 more or less). But the whoop gave me the half of it.

I wear it currently on a pant (whoop intimate clothes) does the place on the pant make a problem for the correct evaluation of the steps counter? Should the app knows where we wear the device?

My whoop has the last firmware update (that tell me the app that I’ve the last one)

2

The problem by me seems more to be in the situation on smooth activities like walking and the every day walk (more for the smooth walk).

In those situations I get the half of the steps. but for some situation with mor velocity like running or step walk, or an harder walk, it joins the step acount of my watch more or less.

3

Does someone face to the same behaviour or issue?

Is there a parameter to take in account on the settings?

Or a calibration possibility?