Whoop 5.0 not holding charge

After a month my whoop 5 sensor depletes after 4-5 daysq. This week it worsened and after my charge on Thursday it died over night Saturday. Restarted phone, restarted device, unpaired, paired again, changed setting, no longer broadcast heartbeat, nothing is working….anyone else having this issue ?

Hey @humbleandkind3,

Double-check that your firmware is up to date. That could be causing the issue. Also, check that the device fits properly because poor fit can cause the sensor to work harder and use more power.

If this doesn’t work, reach out to support@whoop.com. They should be able to help with battery issues.