I’ve had Whoop for five years now. I’ve gone through multiple models countless updates and upgrades. I’ve only used the basic band and have no complaints.I have had absolutely zero problems with anything with WHOOP. The customer service has been spot on and fast with anything I need help with. I did like it more when there was a direct line to a person, but I also understand with growth in the company. Customer service gets a little tricky. But never bad. As far as the device and the app goes, I have never been on please. I have never had an issue with tracking accuracy or consistency. I have referred over 17 colleagues and 24 clients to this app most of which still use it when the 5.0 MG came out the only thing I noticed was a drop in my step count and daily strain, and I didn’t have a problem with this because I wondered if it was a little high to begin with. The EKG has always worked accurately and consistently. As a former athlete, we still train like a current athlete and a coach I couldn’t love this product more. Sleep accuracy, strain accuracy, activity everything across the board. This is not a magic wand and this is not some advanced AI device from a science fiction movie. But for where we are and what it does, this is the best sports wearable available.
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