Hi,
I am an existing WHOOP member with an active WHOOP Peak membership registered to my current WHOOP account.
I have purchased a WHOOP MG device from outside India and now have the device with me in India. However, because WHOOP Life/MG is currently not available as an upgrade option in my Indian WHOOP app, I am unable to activate/use the MG under my existing membership.
I do NOT want to create a new WHOOP account or change my existing login credentials, as I want to retain all my historical WHOOP data, activity history and account information.
Could you please help me with the following:
1. Upgrade my existing Peak membership to WHOOP Life, if possible.
2. Associate/activate my already-purchased WHOOP MG device with my existing WHOOP account.
3. Confirm whether WHOOP Life/MG can be activated on an account being used in India when the MG device was purchased abroad.
Most importantly, I would like to keep my existing WHOOP account, login credentials and historical data intact.
Please advise me on the correct procedure rather than asking me to create a new account.
Thank you.