Iam from India. I want to upgrade Whoop one to Peak. But it’s not possible transaction error showing. I have international card. What can I do
Hey @Vishnu9293,
Could you please share a screenshot of where you are getting the error and the error message?
Additionally, here are some steps you can try to troubleshoot the transaction error when upgrading from WHOOP One to Peak with your international card:
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Verify your card details carefully, including the card number, CVV, expiration date, and billing ZIP/postal code. Avoid using autofill to enter these details.
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Make sure your card is a valid credit or debit card. Prepaid cards are not accepted for membership payments.
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Confirm that your billing address matches the address registered with your bank.
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Try updating your payment method or completing the upgrade on a different device or web browser.
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Ensure your card has sufficient funds and no restrictions on international or recurring transactions. Contact your bank if needed.
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If you are using a new card for the upgrade fee, remember to manually update it in Billing Settings as it does not automatically replace your default billing method.
Thank you for sharing. I believe a member of our Membership Services team will be best equipped to help with this. I have filed a support ticket for you. Please look out for an email from them.
am facing the same issue. is. there anyway out?