Unpairing all the time…

I am new to Whoop. It’s only me or the sensor is unpairing the whole day, comes and goes, so I need to restart it several times? Is not responsive either to the taps, so winning the lottery is easier than getting the blue lights for Bluetooth. And mention aparte deserves the GREAT customer support, where a BOT repeats every time the same automatic response. Happy to get ew on this, but I think I will cancel my subscription…