Two days of without data synched

Device & Charging
1

I have two days without data synched to my whoop band and its only 22 days old.

I’ve tried:

  1. repairing/rebooting the device, force-closing and reopening the app, and restarting my iPhone

  2. firmware updates.

  3. Leaving the WHOOP app open with Bluetooth enabled (on Wi-Fi) for a few hours to allow it to sync, but I’m still not seeing any data.

    My whoop is blinking green and is fully charged and has been enabled to be running in the background. My whoop is only 22 days old and was working over the weekend.

I’ve received three email responses from the AI support and have tried all of the suggested steps, except fully draining the battery and reconnecting. The other recommendations were to charge the band fully, and since the battery lasts up to 14 days, I’m concerned that waiting to drain it completely could mean I’ll have up to 14 days of data that hasn’t synced by then.