My WHOOP band frequently disconnects from my iPhone 16 Pro, at least twice a day. I often receive warnings saying it hasn’t been connected for over three hours. When that happens, I have to forget the WHOOP band in Bluetooth settings and reconnect it.
On some days, it has even stayed disconnected for over 10 hours overnight.
I’m using the WHOOP 5.0 mg, and my iPhone is running iOS 18.5.
Hi @wjeong - so sorry to hear about this. Sounds like you’ve already taken some steps to try and resolve the issue, but when you get a chance can you please try the troubleshooting guidance listed in this support article, and if that doesn’t work shoot us a quick email at support@whoop.com so we can take care of everything?
Thanks for the post and let’s get you back on track
