Hello,
I got my 5.0 two months ago and i was really enjoying the battery upgrade over the 4.0.
But suddenly two weeks ago, my device battery is going down like crazy. From lasting like 12-16 days to 5-7 days and it scares me a bit.
Is there some problem with my device or is it common?
Thanks everyone who will answer.
Hi, thanks for reaching out! Lasting 5–7 days isn’t something we’d expect. That said, I can help with initial troubleshooting!
First, I recommend rebooting your device, as this often resolves unexpected battery drain after updates or background processes. To reboot your device, please navigate to Device Settings by selecting the device icon in your app. Then go to Advanced > Reboot Device.
After the reboot:
Make sure your WHOOP app and firmware are fully up to date.
Keep an eye on the battery performance over the next couple of charge cycles.
If the battery continues draining faster than expected after that, please reach out to our team at support@whoop.com as they have tools to be able to take a closer look at your device’s battery health and determine next steps from there!