Stuck at 10-user cap despite approved validation, request to expedite review (Ticket 07918066)

@msteam - could you please help! Appreciate it, Thank you!

We’ve built a WHOOP integration mobile app, (a personalized health optimization platform + all details in the submission) that syncs recovery, sleep, workout, and cycle data into individualized health insights for our users. The integration is working well and has been fully validated within the current 10-user limit.

The problem: we’re stuck at the 10-user cap, which blocks us from releasing to the 100+ users already on our waiting list. We’ve followed WHOOP’s formal process, submitted the Type Fill form on June 4, then opened a support ticket on August 11 (ticket 07918066), but we still have no decision and no timeline.

Our details:

  • Client ID: aa83b434-6c6a-4bdc-ba4a-13811bf6d7a7
  • Type Fill form submitted: June 4
  • Support ticket created: August 11 (ticket 07918066)

Expected usage is modest and predictable: 100+ users at launch from our waiting list, with scheduled syncs a few times per day per user, well under any rate limit.

Is there anyone from the WHOOP team who can help get this reviewed, or point me to the right person to accelerate it? Happy to share any details needed. Thanks!