Step count massively inaccurate

What can be done about the step count issue with Whoop MG? I’ve known it’s been off, but today I very precisely ran one mile on a treadmill and it attributed 68 steps. My partner and I can do the exact same hike and his steps show as 2-3 x mine - he still has Whoop 4.0. I didn’t care about steps, only strain and miles, until whoop started telling me my lack of daily steps was speeding my pace of aging…

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I walked over 6 miles yesterday (outdoors, on the road so I know how far it was). My whoop says I took about 3,500 steps. The inaccuracy is wild. I love the new aging feature but mine is being thrown off by the steps being so inaccurate which makes it much less useful. I hope they fix it soon.

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I agree steps are way off but as cyclist I do not walk as much as most but cycle for 2 to 3 hours a day. Aging feature seems reliant on steps alone. I hope they fix this to at least give me a fighting chance :slight_smile:

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I have experienced and reported the same problem. The comparison between the step counts on my Whoop 5 HR and those on my Garmin Fenix 5 are ridiculous. Explaining why Whoop Coach regularly advises my step count is extremely low as low as 50%. Whoop coach claims Whhop algorithms ignore none relevant arm movements/activities which my Fenix 5 include. Yes as always Whoop ignore reports with their head in the sand denial of any problems.

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I’m a new user and have the WHOOP MG.

Steps count is so low, that Whoop has made me complacent and not care.

I went for 11 kms walk (whoop gps etc.) and got 11k steps (nope, my stride aint 1m). Whoop constantly gives me 30-40% lower than real. And I woud not care as much, but this has made me not care and now to the point I believe less and less what it tells or suggests.

I would continue for a bit trying, but while comfortable and giving me time off smartwatches and similar …

… Whoop actually is making me less motivated, to the point of being not only useless but even somewhat harmful. Worst part … a lot of ppl seem complaining and WHOOP does nothing

I wish I stuck with my Fenix 8, and probably what Id do … after I come to terms with the loss of 400EIR

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I miss the days when Whoop did not measure step counts, and publicly stated they didn’t because they weren’t a useful measure.

I have the same experience as everyone in this post, and would like to be able to remove it from analysis.

It sucks to be doing well in every other parameter, and yet the unctious AI (another gripe) chastises me for not getting my steps in.

Grrrrr……

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Unctuous - smarmy salesperson, just about sums up Whoop of late. I am a cyclist and will cycle close to 10k miles this year, yet this is of no importance to Whoops new metrics because they are now all in on steps when before they didn’t think it important. Tell that to wheel chair Olympian that his recovery is poor because he didn’t walk 16k steps today. Unctuous - Thank you for the new word. :clap: