Dear WHOOP Support Team,
I am writing to request a refund for my extended membership, which was automatically renewed without my authorization.
I was only trying to explore the EMI payment option for my membership renewal. However, due to what appears to be a website/server issue, the extended membership was renewed automatically without asking for my OTP or any additional confirmation on my credit card transaction.
I did not intend to purchase the extended membership at this time, and the renewal happened due to an error in the website process rather than a deliberate action from my side. I kindly request you to review this issue and process a full refund for the automatically renewed membership.
Please let me know if you require any additional details, transaction information, or screenshots to verify the issue.
I appreciate your assistance and look forward to a quick resolution.
Thank you.
Sincerely,
Arun Rawat
9873373896
registered email with Whoop : neoarunrawat@gmail.com