I asked for a refund for an accidental payement. Here for i made an support case. But they don’t handle it. And this need to be handled withong 14days after the payment now it is already 7days en they still don’t respond. Can someone help me pls?
Hi Marieke! Upon looking into this it appears our team reached out on 3/23 and did not receive a response. Please reference your email thread so they can get this sorted out for you as soon as possible.