Hi
My mobile app is not pairing with device(wrist) sensor.
I followed the instructions but still couldn’t pair.
One observation though is, device displayed green light when tapped instead of blue light.
could you please help me?
Regards
Tharachand
I have the same issue - did you manage to resolve it? I too have followed all the instructions, bluetooth on and off, pairing through the app, deleting and reinstalling the app.. when I tap the band it is just showing green, and app not connecting despite it finding the device.
I also have the same issue. Cant get blue light to come on. Does the company ever respond to these issues?
Hey there! Please reach out to our support team at support@whoop.com for further assistance with this.