So far I’m not impressed. I bought this to track my steps and it has short changed me by over 1k steps. I also noticed when I got up this morning that there were no steps recorded for my early morning bathroom visit. I’m happy to give this a week to test but so far, it’s not proving it is fit for the purposes of which I purchased it.
Hi @girloutdoors, thank you for the note. Step tracking should work as you expect, so let’s make sure you’re set up for the best results while you give it a test this week.
A couple of quick points that might help:
- Morning steps and brief activities: Sometimes very short or slow walks, like overnight bathroom trips, may not always register if the movement is minimal or the pace is slow. WHOOP intentionally filters out “non-step” movements to avoid overcounting, so the tradeoff is sometimes a few real steps might not be counted.
- Syncing: Steps update in the WHOOP app about every 10 minutes, so if you notice a delay, try refreshing your home screen.
- Algorithm improvements: WHOOP continuously refines the step detection algorithm and listens closely to member feedback just like yours.
If your steps still feel consistently off after a week, try rebooting your WHOOP device: Home screen → Battery icon → Advanced → Reboot Device. And if you want, a member of the team can take a closer look at your specific data if you file a support ticket.
Hope that’s helpful. Thanks @girloutdoors.
Durkin
Thanks for the tips.
I shall certainly see how it goes over the net week.
One question, is there likely to ever be an iPhone based widget that includes the steps? I notice that none of the exist widgets include that data.
Hi @girloutdoors, I’m not sure, but I’ll pass on that idea to the team. Having steps in widget format, I agree, would be very cool. I’ll ping the team who built the current widgets, as I’m sure them hearing directly from a member with thoughts on this would be helpful. Thank you!