Hello,
I purchased a WHOOP 5.0 with an annual membership included, but when I tried to activate my device, the app is asking me to pay $30 for activation or a monthly subscription.
I used the email [insert email] for the purchase.
Thanks everyone
@Zahwa25 I connected with our Membership Services team and see that your credit was applied to your account and you’ve been taken care of. I appreciate you reaching out! Like my mom always says: It never hurts to ask. Thanks for reaching out, and have a great weekend!
1 Like
Hi, same for me. I purchased the MG Life yearly subscription from Healf and paired the device and its saying membership expired. Please could you apply the years credit to my account so i can use my new whoop? Thank you
Hello, I have the same problem bough MG LIFE and the annual plan is not activated in the app.