I have received my WHOOP 5.0 device, but it was shipped without the wireless charger. In addition, the band I received is the standard one, not the PEAK version.
I would like to continue my subscription with PEAK. Could you please confirm if you will be able to supply me with the updated device and correct PEAK band?
Sorry your WHOOP 5.0 arrived without the wireless charger and with the standard band instead of the PEAK version you were expecting. The quickest way to get the correct items sent is to open a ticket here: https://support.whoop.com so our team can verify your order and arrange replacements.