Membership wrong

[29besideu]

I bought a Whoop 5.0 on November 3rd, 2025. My friend and I accidentally swapped our devices but immediately reconnected them correctly. We bought them together for 919 AED each, and both paid at the same time. However, my subscription shows the next charge in 2027, while my friend’s account shows the next charge in December 2025. Since we accidentally swapped connections before but fixed it, it should actually renew in 2026, not 2027

[liv0]

@29besideu

I bought a Whoop 5.0 on November 3rd, 2025. My friend and I accidentally swapped our devices but immediately reconnected them correctly. We bought them together for 919 AED each, and both paid at the same time. However, my subscription shows the next charge in 2027, while my friend’s account shows the next charge in December 2025. Since we accidentally swapped connections before but fixed it, it should actually renew in 2026, not 2027

Hi @29besideu,

Thanks for taking the time to write in and apologies for the frustration. Any issues with memberships need to be handled by our Membership Services team. Please reach out to support@whoop.com and they’ll be able to help you.