Hey there! We’re sorry to hear you’re having trouble with your membership, especially after purchasing a 12-month WHOOP Peak membership.
For your privacy and security, please avoid sharing invoices, order information, addresses, or any other personal or account-specific details publicly in the Community.
Since we’ll need to securely review your purchase and membership to determine why your access ended, we’re unable to resolve this directly here. Please connect with our Membership Services team through one of our secure support channels:
• Email: support@whoop.com
• Phone: +1 (844) 64-WHOOP (7 days a week, 9:00 AM–7:00 PM ET)
• Support Request Form: Whoop Support
When contacting the team, please securely provide your proof of purchase and explain that your 12-month membership stopped after approximately 30 days. Our team can then review the purchase and determine the appropriate next steps.