Whoop needs to be a better idea job with the straps. I’ve just lost mine and it doesn’t make sense to have the subscription but not the device. Replacing the sensor is another nonsense.how can I replace the sensor? How much does it cost? How long will it take to get it?
Hi @fedinho01, sorry to hear you lost your sensor! Here are some resources that should help:
-
Our Warranty Policy covers defective sensors and explains what’s included: WHOOP Warranty Policy
-
If your device was lost or stolen, that’s not covered under warranty, but you can find info on how to replace it here: Lost or Stolen WHOOP Products
Both pages walk you through the next steps, including costs and timing for replacements. If you still have questions, you can reach out directly to Membership Services through the links above.