Lost Sensor - case: 05231545

General
1

Hello

I have lost my sensor and one of my bands

The AI assistant and support links for ordering a new one lead to nowhere

I have been paying annually for over two years now and this is the first time i have dealt with this issue - some consideration for loyalty would be appreciated.

So far, I have been able to pause my membership so far on the app.whoop webpage - this is only a temporary measure - 3 months max

Are there any humans available to help me with this issue?

I have sent a request through the website to Whoop support team - case: 05231545

Please help

1 Like
2

Hey @CalHamilton,

Which sensor do you have? 4.0, 5.0, MG? You can find links to all replacement shop pages at the bottom of this support article. Make sure you are logged in on the web before adding to cart.