Lost my WHOOP 5.0 because the SportFlex band failed

I’m very disappointed with the SportFlex band. While wing foiling on the Columbia River, the band came undone and my WHOOP 5.0 was lost. The clasp design feels almost spring-loaded — when it opens, it blasts apart instead of staying secure. For a premium product marketed for active use, I expected much more reliability.

Losing a $300+ sensor because of a $50 band design flaw is incredibly frustrating. At minimum, WHOOP should stand behind its product by replacing my 5.0 sensor and refunding the cost of the SportFlex band. I definitely do not want to replace this. Until then, I can’t recommend this band for anyone doing water or action sports.