Issues with Whoop 5.0 calculating metrics

Product Feedback
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I’d like to report some issues that I’ve been seeing with my new Whoop 5.0. I’ve been using this product for over a year, but the new version is always reporting that my recovery is terrible due to a low HRV. When I am looking back at my metrics for the last year, not much has changed and it’s odd that I am suddenly seeing these types of stats. You would think after using the program for so long it would know I do not need 8 hours of sleep and that my HRV is generally on the lower end. I’d love to see a better way of adjusting the required sleep to fit the user.

I would like to suggest that the developers factor in a way of reporting that a user is taking a medication that may artificially create poor HRV, such as anxiety medication, since these types of medications would affect the way the metrics are calculated. I would suggest building in a wider tolerance range for HRV or perhaps allowing the algorithm to adapt to this by using baseline metrics over a longer period of time. You could do this by requesting feedback on how users are feeling on a 5 or 10 scale to establish a better baseline. I often see red recovery rates when I get a full nights sleep and feel great.

The new calculations of the 5.0 are frustrating to say the least and not helpful for managing my chronic illness like the 4.0 was.

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Hi @amaitasset,

Thank you for your detailed feedback, it’s incredibly valuable. We understand how frustrating it can be when metrics don’t align with how you actually feel, especially after long-term use and while managing a chronic condition.

We’ve passed your comments on HRV sensitivity, sleep calibration, and medication impact to our product team for consideration. Insights like yours help us build a more personalized and accurate experience for all members.

Thanks again for sharing.

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I second the HRV issue. I also run a very low HRV 19 is average, But since HRV is only specific to you it might not mean Poor or Good recovery. What I have noticed is Whoop calculates recovery based on a % of HRV. If my HRV moves 3 points so 16 or 22 depending upon which way gives me an excellent recovery or poor. Using a % based calculation when the HRV is low will throw wild % changes. 3 points for me is a swing of 16% up or down. This needs to be changed because a few points is normal daily changes. Someone with a 30 or 40 HRV a 3 point swing is barely a change.

PS MY low HRV has no bearing on my fitness. My Vo2 is almost 50. so HRV is only one small area to determine recovery..

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