Issue with Step Count Duplication in Apple Health

Product Feedback
1

Hello WHOOP Team,

I’ve noticed that step data from WHOOP is showing incorrectly in Apple Health. The number of steps in WHOOP and Apple Health do not match — Apple Health shows duplicated or inflated numbers compared to the WHOOP app.

I’ve attached screenshots for reference:

  • WHOOP shows 20,412 steps for Sept 5.

  • Apple Health shows 30,642 steps for the same day.

  • In Apple Health → All Recorded Data, I can see multiple small entries added by the WHOOP source, which seems to create duplication.

Can you please advise:

  1. How can I make sure Apple Health shows the correct number of steps from WHOOP?

  2. Is there a way to prevent this duplication issue when syncing?

Thank you for your help!

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2

You need to set WHOOP as the top source in Apple Health → Steps → Data Sources to fix your duplicate steps problem.

1 Like
3

Wow, I didn’t know that this had an effect, I’ll try it, thanks! Do you happen to know how to do the same with workouts in the “fitness” app?

4

Same concept for Apple Fitness app workouts (iPhone “Fitness” / Activity app):
:backhand_index_pointing_right: Go to Settings → Health → Data Access & Devices → Fitness.
• There you’ll see the Data Sources list (just like for steps).
• Tap Edit and drag your preferred source (Apple Watch, WHOOP, etc.) to the top.

:white_check_mark: This makes Apple Health/Fitness prioritize the right source, so workouts don’t get double-counted.

5

Hello, I have similar issue but with calories instead. After two workouts that I started on Apple watch the whoop widget shows 1600 calories burnt :neutral_face: . Should I disable to write activity energy for whoop in health app?

6

Go to Apple Health → Active Energy → Data Sources, put WHOOP on top (or turn off Apple Watch writing calories) to stop the double-counting.

1 Like
7

This is so weird. I just woke up and it says I burned 714 calories overnight? :open_mouth:

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So maybe the problem isn’t with doubling?

8

It looks like Apple Watch splits calories into active and resting, while WHOOP counts them all together.

9

Hi, I dont see “Edit” tab at the Data Sources list when I go to Settings → Health → Data Access & Devices → Fitness. :roll_eyes:.. The sources are there, but its not editable..