I lost my device but I have an active subscription until September 2027, is it possible to get a new device?
Hi @sir_zeyd, sorry to hear that. Obviously, a bummer to hear that. I recommend you connect with the Membership Services team at support@whoop.com or through the app on this. Transparently, there is a replacement fee for things like this. Good news is once you get the new device, you’ll just pair it and keep tracking. But I’d reach out to support either way so that they can talk through all this with you in more detail. Hope this helps.