I don’t want to end up paying a double fee. Please advise.

I am currently on a Peak membership which ends November 2nd.

I have just bought a new Whoop Life MG from John Lewis which includes a one year subscription.

I want to end my Peak membership subscription but I want to keep my history to continue with my Life MG and I don’t want to end up paying a double fee. Please advise.

Hey there! :waving_hand: Thanks so much for reaching out to the WHOOP Community!

We’re excited to hear that you’ve purchased a new WHOOP Life MG! We completely understand wanting to make a smooth transition from your current Peak membership while keeping your existing WHOOP history and avoiding any overlapping membership charges.

Since your current membership is approaching its renewal date and your new purchase includes a one-year membership, we’d recommend connecting with our Membership Services team before making any changes to your existing subscription.

Our team can review your current membership, help clarify how the included membership can be applied, and guide you through the appropriate next steps to preserve your data and avoid unintended charges.

For your privacy, we’re unable to review account-specific information here in the Community. Please contact our team through one of these secure channels:

• Email: support@whoop.com
• Phone: +1 844-649-4667 (7 days a week, 9:00 AM–7:00 PM ET)
• Support Request Form: Whoop Support

If you already have an open support case, there’s no need to create another one. You can simply continue replying to your existing case.

Please avoid sharing any personal, payment, or membership information publicly.

We appreciate you being part of the WHOOP community and look forward to helping you make the transition as smoothly as possible!