HRV outlier situation

@Durkin @noooor During the zoom meeting you promised to address the outlier HRV readings by either ignoring from the calculation or allowing for them to be deleted. As we discussed I sometimes have a mild case of irregular HR, I am working with My doctor to keep it under control but occasionally I will have a flair up. When this happens I have unrealistic HRV increase. Please see chart. The days of the increase whoop gives me 100% recovery and the days/weeks after a poor recovery because the increase has distorted my average. I am now doomed to a few weeks of poor recovery. I have waited patiently for this to be addressed as promised, what is the status of this issue? Very frustrating!

Hi @AlanGooner ! I’ve reached out for an update/more information regarding ignoring outliers from calculations and/or allowing outliers to be deleted. I will let you know what the team says!

1 Like

Thank you! But please can you stress the importance of this. I will be on a poor recovery for some weeks now until these two values drop off.

@noooor 5 days of not so great recovery, yet my HRV is around the same and in normal range except for the two spikes. Waiting not so patiently now :face_with_diagonal_mouth:

Hi @AlanGooner – At this time, individual nights can’t yet be excluded from HRV baseline calculations.

We know this isn’t ideal for members who experience intermittent rhythm irregularities, and while I don’t have a timeline or confirmed update to share, the importance has been shared with the team.

1 Like

This has been reported since last summer, why is it taking so long to address? It’s not just the Rhythm Irregularities. Using a percentage is not great when users have naturally low HRV. Mine runs around 20 (I am very fit) but if it moves a just few points it will trigger a good or poor recovery for me. Someone in the 70+ range is not affected by a few points change. It’s very frustrating when in Health monitor I am with in range and green but recovery says I dropped 12% so a poor recovery. :face_with_raised_eyebrow:

It’s an interesting that Bevel Health, Sonar Health, Garmin have worked out a way not to penalize me like Whoop does.

@noooor I am going on 10 days with poor recovery. My average is still 32 when my range is 22 to 28 (Green in Health Monitor). Today I am at 26 which is in range but compared to my inflated average I am down 19%. This is really frustrating and the silence from support is deafening :face_with_diagonal_mouth:

@noooor Even coach(AI) agrees that the outliers are a problem. It claims to have sent a support ticket. Maybe now you will address it but since I reported it 8 months ago I’m not holding out any hope.

@noooor Best support ever, :face_with_steam_from_nose:

Why is this so hard to address, I was promised a solution last July.

@noooor @Durkin

I have had enough. I feel so let down. I guess you’ll be happy to see the back of me.

Best I’ve felt with Whoop for ages. Hammer Time with 5 months worth of subscription left.