Hey @AlanGooner - I appreciate the update, and your patience. I know this is frustrating. Wanted to reassure you that I’m actively chatting with our Product team and we’re going to have an update for you by tomorrow – it’s at the top of my priority list. Thanks so much for confirming your strap is fit snugly and at an ideal location, by the way. I know those steps can feel a little elementary, but it really is critical that we rule out any sort of fit-related accuracy issue first in these sorts of situations. Please hang in there for me till then, and in the meantime enjoy your Sunday!