How can i get an invoice for my whoop purchase?

General
1

i looked in my account and the part where the invoices should be is empty. i got no invoices.

i opend a support ticket but i got no answer

thanks

2

whoop
whoop672×205 9.46 KB

3

anybody??? i really need it

4

HI @nissimjan , thanks for reaching out! Instead, your receipt is available here, too:

  • Your order confirmation email, sent at the time of purchase

  • The WHOOP web app at app.whoop.com → Payment History, where you can view and download past receipts

If you don’t see anything in Payment History, it might be because the purchase was made under a different email address or through a third-party retailer (like Amazon), in which case the receipt would come directly from them.

5

Hi
Thanks for the response
But I made the purchase on the website, and I also have an order number.
Even if I didn’t do it under this account, is it possible to get a copy of the invoice? I’m currently stuck without it
order B55366102

6

Hi @nissimjan - it definitely should be! Since those steps I provided didn’t work, I’ve reached out to our team for support. They will be in touch with you via email :slight_smile: