Hello WHOOP team, please add a manual step count correction for walking activities, especially desk use treadmill walking.
This is a very real and very common problem. Many of us walk while working at a computer, with one hand on a mouse and the other on a keyboard. In that situation, the wrist does not move naturally, so WHOOP records only a fraction of the actual steps.
My treadmill accurately counts steps. I often walk 5000 to 10000 steps during computer work, but WHOOP may record only a few hundred. This is not a small difference. It completely changes the value of the data.
This is not a setup issue. My device is worn correctly, snug, in the right position, and fully updated. The limitation is simply that wrist based detection cannot reliably capture steps when the hands are stationary during treadmill desk work.
The reason this matters so much is that step count affects WHOOP Age and Pace of Aging. If WHOOP significantly undercounts steps for treadmill desk users, then those metrics become unfair and misleading for a large group of people who are actually doing the work.
Treadmill desks are not a niche edge case anymore. Millions of people use them worldwide, and for many people, this is one of the most practical ways to reach a healthy daily step count.
The simplest and most effective solution is to allow manual step correction for walking activities after the workout is recorded. For treadmill walking, we often know the exact step count from the machine. Let users enter that verified number and count it toward the daily step goal and related metrics.
This would be a small product update with a huge impact. It would improve trust in the data, make WHOOP Age more meaningful, and solve a problem that many users have been discussing for a long time on Reddit and here in the community.
Please consider prioritizing this. It would make WHOOP much more usable for treadmill desk users.