the iOS app shows a generic ERROR screen, sometimes even before login. I have reinstalled the app, restarted my iPhone 15 pro max, reset my password multiple times, and tested both Wi-Fi and cellular data. Please check whether there is an account synchronization issue related to the email change attempt.
Hey there! We’re sorry you’re continuing to run into this error, especially after reinstalling the app, restarting your phone, resetting your password, and testing different network connections. We appreciate you sharing the screenshot and everything you’ve already tried.
Since you mentioned a recent email change and this may require us to review account-specific details, we’ll need to take a closer look through a secure support channel. Please reach out to our Membership Services team through the WHOOP app or at support@whoop.com so we can securely investigate this further with you.
For your privacy, please don’t share your email address or any other account information here in the Community.