Daily Outlook/Coach not learning from my preferences

I’ve been using WHOOP for almost a year, and lately the AI Coach and Daily Outlook feel less personalized, not more.

Example:

For 5+ days in a row, I’ve asked the AI Coach (and updated Memory) to include menstrual cycle insights and meal suggestions in my Daily Outlook.

The AI acknowledges my request, remembers it, and even references it in chat.

The preference is visible in Memory

But the next day’s Daily Outlook ignores it completely.

The same happens with activities.I’ve explicitly asked WHOOP not to recommend activities like:

  • Dance
  • Cycling
  • Reformer Pilates

Yet they continue to appear in my Daily Outlook recommendations.

This creates a frustrating experience because the AI clearly knows my preferences but doesn’t consistently apply them where it matters most.

My suggestion

Make Daily Outlook truly customizable and allow it to reliably use Memory and AI Coach preferences.

The more information I give the AI, the more personalized my experience should become; not the opposite.

Right now it feels like Memory exists in one place, while Daily Outlook operates independently. Connecting those two would make the AI feel far more useful and trustworthy.

Is anyone else experiencing this?

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