My whoop coach keeps giving an error this morning. I’ve tried forcing a restart on the app and turning my phone on and off. Any other advice?
Hey @rafiwolf,
Here are some additional steps you can try to resolve the issue:
-
Check for WHOOP app updates in your device’s app store and update if available.
-
Force close the WHOOP app completely and then reopen it.
-
If you have an Android device, try clearing the WHOOP app cache in Settings > Apps > WHOOP > Storage & Cache > Clear Cache.
-
Ensure your phone has at least 1GB of free storage space.
-
Check your internet connection and try switching between Wi-Fi and mobile data.
-
Disable any VPN you might be using, as it can interfere with app functionality.
-
If the problem persists, uninstall the WHOOP app, restart your phone, and reinstall the app.
If you continue to experience issues after trying these steps, please file a support ticket so our Membership Services team can dig in further.