Can't access VO2max

WHOOP 5.0
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1

Hello,

I have unlocked the VO2max today, i can see the value for my vo2max but when trying to open it i have this screen saying an error has occured try again later. I have tried for the past 8 hours to do so, and it is still impossible to open.

I tried to force close the app, restart the phone etc, nothing works

Screenshot_20251017_134017_WHOOP
Screenshot_20251017_134017_WHOOP1080×2340 77.4 KB

thank you

2

Hey @Alouchstinson,

Sorry to hear you are having trouble. It sounds frustrating to see an error when trying to open your VO2 Max data. Here are some things to check and try:

  • VO2 Max estimates update weekly on Tuesdays, so if you unlocked it today, the data might still be processing.

  • Make sure you have logged at least 14 sleeps in the last 21 days, as this is required for VO2 Max estimation.

  • Try restarting the app or your device to see if that clears the error.

  • VO2 Max data can be accessed from My Dashboard on the Home screen or from any trend view by selecting VO2 Max from the dropdown.

  • If you have GPS-enabled running activities, they can improve the accuracy of your VO2 Max estimate.

If the error persists after trying these steps, please reach out to support@whoop.com as they will be best to assist you.

3

Hello Liv0,

thank you for your feedback, the VO2max has been updated and i can now access the report

thank you