Hello everyone,
I want to share my frustrating experience with WHOOP and need help to cancel my subscription.
My WHOOP trial ends on October 26, 2026 and it’s October 26, 2026 today but there’s still no option on the site or in the app to cancel my subscription. According to WHOOP’s own instructions, there should be a cancellation button but it just doesn’t exist in my account.
I contacted WHOOP support several times, but all I received were generic responses pointing me to the same broken process. I have now sent an official cancellation request by e-mail and made it clear that I do not want any additional fees.
Honestly, whoop technology is very good but this whole experience is unfriendly to the customer. It is not fair to make it so difficult to cancel a subscription. I would be grateful if an Whoop administrator could help me.
If WHOOP continues to charge me, I will be obliged to report it to my payment provider and lodge a complaint with the consumer protection authorities.
Has anyone else experienced this? Thanks for your help
Regards
Julien