I got 2 Whoop devices in a family plan but my wife stopped using her device a while back. I have tried to find a way to go back to a single user subscription so that I can upgrade my Whoop … BUT this is impossible!
Next, I wanted to stop the auto-renewal of the 2-Whoop subscription so I can get a single new Whoop5 … BUT this isn’t possible without cancelling the subscription NOW while I still have time on my membership…
What a terrible way to keep clients hostage of a situation when it is a simple right to stop a service ahead of it’s renewal date and maintain the service operational until its normal paid for expiry date.
Thanks for taking the time to share this — I hear your frustration, and I want to be transparent about how Family Plans work and what your options are moving forward.
Family Plans are set up as a single, shared annual membership. Because of that structure, individual members can’t be removed and the plan can’t be converted back to a single membership until the end of the current billing term. This is why you’re seeing limitations around downgrading or upgrading mid-cycle.
That said, you’re not required to cancel access immediately. When you cancel your Family Plan, it simply prevents the next renewal — your membership remains fully active through the date you’ve already paid for.
Once your current term ends, you’ll be able to continue with an individual membership and upgrade to the latest WHOOP hardware at that time.