I’ve been trying to cancel my membership all day. I’ve began trying to work with the app days ago. My account is scheduled to be billed tomorrow. I cannot pay for this bill and do not want to. The automated help chat told me to send another email to move me up in the line. One minute later I received an email saying that sending another message will put it to the back of the line so I’m very confused. I’ve had a really hard time with the service for this company and I’ve screenshotted everything if needed.
Hey @haleymq,
I was just looking at the your support case and I see that our Membership Services team canceled the membership already. Did you see that email from the 20th?