I bought a whoop peak family plan for 2 members, my two whoop bands have already arrived, I set up mine with no problems at all but my sister who is the second family member can’t log in the app it says the family plan is not active and when I tried to send her the invitation the app says they can’t found the email /: bc is not registered but how can we register my sister account? The app doesn’t have an option to do it from there, and the web site ask her to buy the whoop again /: how can we register her? Can anyone help me?
Hey there! Please reach out to our support team via email at support@whoop.com, and they can help you get this resolved!