This started with the previous update. On some days when I open the app, there is no recovery or sleep score as for some reason it did not auto detect my sleep. The band is connected to my phone, it has charge, and it’s been continuously on my wrist. If I don’t catch it, then it will not auto detect or track anything again until I manually go to the first day it happened and add a sleep activity. I have to do this for all the days missing a sleep detection.
Just now though, when attempting to add a sleep, I selected the correct days of the week, but the added sleep activity is showing up on an incorrect day. Even though in the sleep activity block it says the correct day, it is applying the sleep activity data to the wrong day (meaning the sleep score, recovery score, and strain are attributed to the wrong day). This is the first time I have experienced this particular behavior.
I should note the data from the band is there, it’s the application that is not showing me the data accurately in the UI.
Hence I’m writing to see if this has been reported and if a fix is coming soon?
Thanks for reaching out. From what you’ve described, it sounds like your sleep is being detected correctly, but the data may be displaying under an incorrect date due to how the app timestamps your sessions after syncing. Let’s try the following steps to make sure your data aligns properly:
Force a sync: Open the WHOOP app, go to the Overview screen, and swipe down to refresh. Wait for the blue checkmark confirming all data has synced.
Confirm your phone’s time zone: Make sure your device clock and WHOOP app match your local time zone. If recently traveling, update your time zone and reopen the WHOOP app.
Reboot your WHOOP:
To reboot your device, please navigate to Device Settings by selecting the device icon in your app. Then go to Advanced > Reboot Device.
Manually edit or re-log the missing sleep:
Tap the “+” icon in the WHOOP app → select Sleep → enter your actual start and end times.
If the session shows under the wrong date, save, close the app, and reopen it — the daily summaries should refresh correctly.
If the issue continues after these steps, please reach out to support@whoop.com and our team can review your data further.
