Battery not charging

Battery not charging

I purchased the WHOOP 5.0 about a month ago. I am surprised that the device has already developed a problem after such a short period of use.

The battery pack charges properly and shows a green light, but when it is connected to the sensor, the sensor does not charge.

I was struck by the number of people who have been experiencing this same or a similar problem with sensor charging, going back to the WHOOP 4.0